At Travelers, we care about our customers and we'd like to hear from you!

For your convenience, we have provided a number of ways for you to reach us. Please select the option below that works best for you.

Call Us

	Auto, Home and other Personal Insurance Get a Quote Our quote line is available 8am-10pm EST Monday-Friday and 8:30am-5pm EST Saturday and Sunday. You can also obtain a quote by using our online quoting tool or contacting a local Independent Agent for assistance. 888.695.4625 Billing & Policy Service Have a question about your bill? Need to add a car or driver to your policy? Our Customer Service Team is here to help from 8am-11pm EST, Monday-Friday and 8am-5pm EST Saturday. 800.842.5075 MyTravelers.com Technical Assistance Having trouble logging into your ''MyTravelers.com'' account? Our technical team is here to help you from 8am-6pm, Monday-Friday local time. 877.754.0481	Claim Reporting Auto, Home and Other Personal Insurance You can report a claim on your Auto, Home or other Personal Property 24 hours a day, 365 days a year by calling our toll-free number. 800.252.4633 (800.CLAIM33) Business Insurance You can report a claim for your business 24 hours a day, 365 days a year by calling our toll-free line or using our online reporting option. 800.238.6225 More Claim Reporting Numbers
	Business Insurance Policy Service Your Agent is best equipped to answer questions and make changes to your existing Business Insurance policy. If you are unable to contact your Agent, please use our email form and we will be happy to assist. Billing Service We are available Monday - Friday 7am-8pm EST for billing questions or you can make a payment by phone 24 hours a day. Please have your account and/or policy number and your banking information available. You can also visit us on-line at www.travelersepay.com to pay your bill or set up automatic recurring payments. 800.252.2268	General Investor Relations Members of our Investor Relations group are available for questions from both Individual and Institutional Investors. Please click this link to be taken to their page. Media Relations Members of our Media Relations group are available for questions from the media. Please click this link to be taken to their page. Corporate Information 800.328.2189 Employee Services Unit The Employee Services Unit is available to handle benefits, payroll, employee policy and other Human Resources related questions from current employees and retirees. 800.441.4378 Customer Advocacy Not sure where to go? Have feedback on your experience? Travelers values what you think of our products and services whether you are a lifetime customer or just getting familiar with our company. To share your feedback you can reach us 8am - 5pm EST Monday - Friday. 866.336.2077

Email Us

Use our online form to ask us a question or send us feedback.

Write Us

For complaints, please contact: Travelers Attn: Consumer Affairs One Tower Square, 5MS Hartford, CT 06183 For investor relations, please contact: Travelers Attn: Shareholder Services One Tower Square, 6PB Hartford, CT 06183 For mailing payments, please contact: Travelers Attn: Remittance Center One Tower Square, PLPBA Hartford, CT 06183